Dipl.-Ing. Helge Münster

Leading a team (5+) of Service Designers and Subject Matter Experts to develop and ensure delivery of high-quality client engagements and to setup device services which differentiate customer experience and maximize value of IT investments.. Lead the development, deployment, and growth of the DaaS Business in EMEA region. Engage with Senior Management from wider organization to ensure the cross-collaboration of involved teams is successfully achieved.

Led a team of Solution Sales Specialists and Project Specialists (10 direct reports) to design, sell, build, and deliver Insight Services in Germany in close cooperation and in alignment with EMEA organization and with the Service Alliance Partners. End to end responsibility for the service delivery, accountable for the Services business to meet agreed revenue, cost, and utilization targets. Managing profitable growth, year to year 20-50%.

Running strategic projects in the areas of cloud computing and office technologies, including Managed Devices, Azure, Microsoft 365, Teams, Email, and SharePoint. Ensure project success through the usage of project guidelines, architectural frameworks, agreed budget-, deadline- and quality-commitments.

Proven track record of managing cross-functional teams and stakeholders to achieve project objectives. Established and ran several projects in areas of DC virtualization, software development, implementation, roll outs and migration for clients in public sector and IT & Telecommunication.

Physical and logical separation of the IT Infrastructure of a company from the Group-IT of E.ON as part of the selling process of this company in consideration of the requirements of the regulatory authority. Ensured project success through the usage of project guidelines and architectural frameworks to achieve agreed budget, timeline and quality commitments.

Run actual state inventories and plan physical and logical separation of the IT Infrastructure of a company business from the group IT of a multinational company as part of the selling process of this business unit by considering the requirements of the regulatory authority. Preparation and implementation of IT Services for the construction site of a power plant and implementation of IT-infrastructure for the power plant.

Project and Bid-Management Design and implementation of wide area / local area networks and office environment for several customers (public, industry, aerospace, banking, insurance). Service management for national and international customers of T-Systems GmbH.

Fertigungstechnik